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Library Online: Borrowing from the library

Borrowing from the library

Click and collect service for students and staff

To borrow books and other items from the library you can use the click and collect service. You can request items via Library Search to collect from Adsetts and Collegiate Libraries. The Click and Collect points are open Monday - Friday between 10am - 4pm. If you're unable to visit us within these opening hours, please contact us so that we can arrange an alternative time that is convenient for you.

Items are issued to your account as soon as they are found by the library. We recommend that you collect your requested items as soon as possible to maximise the amount of time you can borrow them for. If you don't collect your requests within 5 days they will be removed from your library account. 

If there's an ebook available you may want to use that while we are processing your click and collect request.  You can request any items the library doesn't have, such as books, journals and other media using the Document Supply Service

Please don't make a journey to the library before following the instructions below and waiting to receive your email that notifies you when your items are ready to collect. You will receive an email for each request you make. 


How to click & collect - please read these instructions before making your request

Find the book or item you would like to request using Library Search:

Log-in to see request options and make your request

Image of where to sign in to Library Search

When your book is ready to collect you will receive an email that will include the details of where to collect your requested items from. 

Please don't make a journey to collect an item until you have received an email to say your items are available to collect. 

We have a reduced number of library staff on-campus so please bear with us while we adapt and develop our services. Thank you for your patience and understanding as we continue to support your learning, teaching and research 

 

How can I return items in person? 

You can return items via our Click and Collect points, which are available at each library: Monday - Friday between 10am - 4pm. If you're unable to visit us within these opening hours, please contact us so that we can arrange an alternative time that is convenient for you.

Click and Collect points are located:

  • Adsetts Library - in the Arundel Gate entrance on level 6. Please follow the signs to locate the collection point. Click and collect is not accessible via Adsetts Library's main entrance on level 4. 
  • Collegiate Library - at a separate entrance in the car park. Please follow the signs to locate the collection point. Click and collect is not accessible via Collegiate Library's main entrance.

You can return items back to any library, it does not have to be the same one where you borrowed the items from. 

If you are unable to return items during these hours, please contact Hallam Help so that we can make an alternative arrangement for you. 


Quarantining returned items

All items that are returned to the library will be quarantined for 72 hours, following guidance from Public Health England. This means that when you return items they will remain on your account for 72 hours - you can view My Library Account after 3 working days if you would like to check that the items have been removed from your account. 

Returning items using freepost -  updated January 2021

The library’s freepost returns service is available to anyone who has borrowed library item(s) that have been recalled. If you have an item that has been recalled you’ll receive an email with the details of how to use the freepost service. 

This service will be available until 31st March 2021.

If you think you have recalled items but you haven’t received an email from the library, please let us know about this using this online form.


I live in Sheffield 

If you live in Sheffield you are welcome to post your items back to the libraries. We would recommend using recorded delivery to cover yourself against loss. If you do post books back to us, the date on which you post them will be used as the return date. Please post your items back to Adsetts library, even if they are Collegiate items: 

 

Adsetts Library

Sheffield Hallam University             
City Campus
Howard Street
Sheffield 
S1 1WB

 

Freepost service  

The library is offering a freepost returns service for:

  • recent graduates who still have library items
  • anyone who lives outside of Sheffield who has an item that has been recalled by the library (because it has been requested by another user)
  • students and staff who are clinically vulnerable

This is temporary service that we offering as part of supporting our library users during COVID-19.

If you are able to visit either Adsetts or Collegiate Libraries safely, please follow the guidance in the 'How do I return items in person' section to return to library Click and Collect points. 

If you are not able to visit either Adsetts or Collegiate Libraries safely, please complete this online form and you will be contacted with the details of how to return using freepost. You will need to provide your own packaging to post items back to us, but the cost of postage will be free.

Freepost is for UK postal returns only. If you are currently outside of the UK then please let us know by filling in the same online form and we will contact you to discuss this. 

 

How long can I borrow items for?

The standard amount of time you can borrow an item for is one week.

If you are a distance learner, part-time student or have a learning contract, you can borrow library items for 2 weeks. 

Books will automatically renew at the end of the loan period unless: 

  • they have been requested by someone else
  • they have been renewed for a total of 52 weeks
  • your account has expired because you have finished your course

Can I renew items?

Items will automatically renew at the end of each loan period unless:

  • they have been requested by someone else
  • they have been renewed for a total of 52 weeks
  • your account has expired because you have finished your course

Please note: You are only guaranteed the item for its current loan period. Items that can't be renewed need to be returned as soon as possible within the 5 day return period.

It is recommended that you check your Library Account regularly.

Can borrow a laptop or AV equipment?

Laptops and AV equipment are currently unavailable to borrow from the libraries, we are working to make these available again as soon as we can do so safely.

Please see your 24 hour learning spaces page for more information about access to PCs and study spaces in the libraries.

Borrowing FAQs

Adsetts Library [map pdf]
Collegiate Library [map pdf]

Sheffield Hallam University
City Campus, Howard Street
Sheffield S1 1WB