Below lists a range of services and support available to you if you have a disability, including a long term medical condition, or a specific learning difficulty. For anything not included below, that you have a question about or require help with, please visit our Help Page
Library staff can also help with:
A Personal Emergency Evacuation Plan (PEEP) is an individual plan tailored to the needs of a person who cannot get themselves out of a building unaided during an emergency situation. It will define the route the person is likely to take and any other assistance that is available.
A PEEP is most applicable to individuals with mobility issues, such as wheelchair users and individuals who use walking sticks or crutches. It could also include individuals with visual impairment.
If the fire alarm is continuous, you must get out of the building via the nearest exit. Please familiarise yourself with the exits in the buildings you will be using.
If the alarm is intermittent (City campus only) you do not have to leave the building, but it may be worth leaving the building in case it becomes continuous.
If you can get out of the building (even if this is slowly) please do so:
If you cannot get out, such as if you cannot use the stairs:
At the top of most main stairs there are refuges that have fire protection. Most contain a refuge communication system. To use this:
In the highly unusual event that you must get out of the building but cannot use the stairs, all of the University's buildings now have evacuation chairs.
All University Security staff are trained how to use these and can transfer you down the stairs and out of the building.
Visit the NGT Relay service website and register for free to find out more about the services available.
ATR areas provide a range of specialist equipment, software and adjustable furniture. There are also different types of software available on AppsAnywhere.
The ATR equipment in these areas is solely for the use of disabled students registered with the Disabled Student Support Team.
Look out for the ATR logo in both campus libraries.
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