To support students and staff throughout the current lockdown, the library is now offering postal loans to UK addresses only. This service offer will be reviewed on an ongoing basis as we monitor demand for Click & Collect both on and off campus.
Students - When you request a book on library search you will see an option to request the item to be sent to either your home or term-time address. Please make sure your student record is up to date with the correct address information.
Staff - The library doesn’t have staff address information so if you want to use the postal loans service you will need to tell us which address you would like us to use by emailing: email@example.com . You can then request your books as normal using library search. It doesn’t matter whether you choose home or term-time address.
Postage - All postal loans will be sent via Royal Mail recorded delivery. Items will be issued to your account for 2 weeks to allow extra time for them to be posted to you.
Please be aware that not all items will be suitable to send via postal loans, for example due to their size or condition. We will contact you if this is the case.
To request a postal loan you should follow the steps below for the click and collect service.
To borrow books and other items from the library you can use the click and collect service. You can request items via Library Search to collect from Adsetts and Collegiate Libraries. The Click and Collect points are self-service and are open 24/7.
Items are issued to your account as soon as they are found by the library. We recommend that you collect your requested items as soon as possible to maximise the amount of time you can borrow them for. If you don't collect your requests within 5 days they will be removed from your library account.
If there's an ebook available you may want to use that while we are processing your click and collect request. You can request any items the library doesn't have, such as books, journals and other media using the Document Supply Service.
Please don't make a journey to the library before following the instructions below and waiting to receive your email that notifies you when your items are ready to collect. You will receive an email for each request you make.
Find the book or item you would like to request using Library Search:
Sign in to see the option to make your request.
You will see the options to request items for your home or term-time address, or to pick up at Adsetts or Collegiate libraries.
When your book is ready to collect you will receive an email that will include the details of where to collect your requested items from.
Please don't make a journey to collect an item until you have received an email to say your items are available to collect.
We have a reduced number of library staff on-campus so please bear with us while we adapt and develop our services. Thank you for your patience and understanding as we continue to support your learning, teaching and research
You can return items at both libraries 24/7.
Returns points are located in the library reception areas. You will find a trolley where you can leave your items to be returned. You can return items back to any library, it does not have to be the same one where you borrowed the items from.
All items that are returned to the library will be quarantined for 72 hours (3 days), following guidance from Public Health England. This means that when you return items they will remain on your account for 72 hours - you can view My Library Account after 3 working days if you would like to check that the items have been removed from your account.
The library’s freepost returns service is available to anyone who has borrowed library item(s) that have been recalled. If you have an item that has been recalled you’ll receive an email with the details of how to use the freepost service.
When you post items back to the library please ensure you use secure packaging to avoid any damage. We recommend that you re-use the packaging that your original books were sent in.
This service offer will be reviewed on an ongoing basis as we monitor demand for returns both on and off campus.
If you think you have recalled items but you haven’t received an email from the library, please let us know about this using this online form.
If you live in Sheffield you are welcome to post your items back to the libraries. We would recommend using recorded delivery to cover yourself against loss. If you do post books back to us, the date on which you post them will be used as the return date. Please post your items back to Adsetts library, even if they are Collegiate items:
Sheffield Hallam University
The library is offering a freepost returns service for:
This is temporary service that we offering as part of supporting our library users during COVID-19.
If you are able to visit either Adsetts or Collegiate Libraries safely, please follow the guidance in the 'How do I return items in person' section to return to library Click and Collect points.
If you are not able to visit either Adsetts or Collegiate Libraries safely, please complete this online form and you will be contacted with the details of how to return using freepost. You will need to provide your own packaging to post items back to us, but the cost of postage will be free.
Freepost is for UK postal returns only. If you are currently outside of the UK then please let us know by filling in the same online form and we will contact you to discuss this.
February 2021 - lockdown update: Library loan periods have been extended to 2 weeks to allow more time for postal loans. If you are a distance learner, part-time student or have a learning contract your loan periods have been extended to 3 weeks.
The standard amount of time you can borrow an item for is one week.
If you are a distance learner, part-time student or have a learning contract, you can borrow library items for 2 weeks.
Books will automatically renew at the end of the loan period unless:
Items will automatically renew at the end of each loan period unless:
Please note: You are only guaranteed the item for its current loan period. Items that can't be renewed need to be returned as soon as possible within the 5 day return period.
It is recommended that you check your Library Account regularly.
Laptops and AV equipment are currently unavailable to borrow from the libraries, we are working to make these available again as soon as we can do so safely.
Please see your 24 hour learning spaces page for more information about access to PCs and study spaces in the libraries.