If you need to access a resource that the Library doesn't already have in its collection then please use our Document Supply Service.
You can use the Library's Document Supply Services to request books, book chapters, journal articles or other resources not available at Sheffield Hallam. The Document Supply Service will then apply to borrow these resources from other libraries, both from within the UK and from around the world. Requests for journal articles and book chapters are delivered to you by email, usually within a day. Requests for books can take up to 10 working days, and the books can be collected from either Adsetts or Collegiate library.
If we supply access to a book using this service, this is a loan and needs to be returned to the Library at the end of the loan period so that we can return it to the lending library.
We can obtain most academic books and journals, but we may not able to obtain some items, for example:
You can use the British Library's EThOS service to find and request theses from other British universities. It's free for most items; if you are asked for payment or would like a thesis that is not listed in EThOS, please contact the Document Supply Services team.
If you are unable to find the item you require in the expanded Library search, you may use the Document Supply request form. To avoid delays, complete all relevant information on the form and do not use abbreviations, e.g. for journal titles. Please note that you will need to include the ISSN for journal article requests, which can be found by searching the ISSN Portal.
We are always looking for new publications to support your learning, teaching or research, and to keep the library collections up to date with high-quality materials. If you think we're missing something crucial though, we'd like to hear about it.
You can do this using the Suggest a Purchase form.
The resources purchased using this form will become part of the library collection and will be available for other library users to borrow.
All Sheffield Hallam University staff and students. Unfortunately, this service is not available to partners of Sheffield Hallam (including associate members and students from collaborative partner colleges). If you are from a partner college, please contact your home library to request an interlibrary loan.
No, however if the items are not returned on time we do charge a fine. Fines on overdue items are a rate of £2 a day. These books do not belong to Sheffield Hallam University, and as such borrowers are liable for replacement costs and/or admin charges if a Document Supply loan is not returned or is lost.
There is no limit, but bear in mind that the service is expensive, so try to be selective and do not abuse it. Before requesting an item, please make sure that it is the correct source and is relevant to your studies. Google Books provides useful previews to help you decide
If there are likely to be any delays we will contact you. Any communications regarding your Document Supply request will automatically be sent to your SHU email address.
Most journal articles and book chapters arrive within a day, and most books arrive within 10 working days.
Delays can happen if:
Access to journal articles and book chapters will be sent to you via email.
We will notify you by email when books arrive. Document Supply books are self-service, and users will be able to collect their loans from the hold requests shelves at Adsetts and Collegiate. Document Supply books are in brown paper bags and already checked out to users’ accounts, so they do not need to be issued at self-issue machines. The books can then be returned via the Returns machines as a normal book loan would be.
Most items that we obtain on your behalf will be issued to you and will have a return date clearly displayed. Issue length can vary according to the lending library and the demand; however, the issue length is often around 3 weeks. Some items may be reference only. Document Supply book loans cannot be renewed and it is important that you return any items you have borrowed by the return date. The books can be returned via the Returns machines as a normal book loan would be.
To check the status of your request, or if you have any issues accessing your request then please contact us on: DocumentSupplyServices@shu.ac.uk