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Talk to an advisor

Explore the different options for attending a remote 1-1 appointment or virtual drop-in with our expert team of advisors.

As we continue to work from home, these appointments either use online web chat software or can be booked as telephone calls (please check the format of each session before booking).

Virtual drop-ins and online library chat do not require booking.


Library chat

Get help with library services and resources 24/7. Chat now.

Virtual drop-ins

Do you have a quick question about your studies or research?

  • Searching for information about your assignment topic
  • Structuring your references
  • Starting to plan your essay
  • Looking to develop your critical writing
  • Choosing the correct tool for statistical analysis
  • Developing your research skills

Come along to our virtual drop-in sessions – instant answers to all your questions, all in one place!

No need to book - just drop in by going to: https://bit.ly/library-dropin 

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About the drop-in team:

Academic Skills 

Advisers available to help you improve your academic writing skills – to help you understand how to interpret assignment titles and structure your work.  They will be able to help you plan your project and manage your time, alongside ensuring you are able to think and write critically. 

Library & Information Skills 

Librarians will be on hand to help you with searching specialist databases, finding relevant information and help you with your referencing style and techniques. 

Stats support

The Stats team can provide support to students from any course – helping you to understand statistical data and use statistical software tools in your studies and research projects. 

Statistics Drop-ins

You can drop-in to the drop in with any statistics problem, big or small.  Note that you may need to queue, and if you have a very difficult or complicated problem we may need a bit of time – we can’t promise instant answers.
Also check out the Virtual Drop-ins above, and the Maths Drop-ins below.

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Maths drop-in support

Maths drop-in sessions are available online in the virtual support room at the following times:

Tuesdays 10-12pm
Thursdays 5-6pm

For more information, or to contact the team, please visit the Maths and Stats Help website.

1-1 appointments - Academic Skills

Remote Academic Skills 1-1 Appointments (by Phone or Online)

  • These are 30 minute bookable 1-1s with an Academic Skills Adviser for queries about your academic work or skills.
  • Book a maximum of one 1-1 per week, to allow you to develop work between sessions, and to be fair to other students.
  • If no appointments are available, try our Wednesday afternoon virtual drop-ins (4-6pm) instead.

Academic Skills 1-1 Appointments at City Campus (or also online):

  • These are 30 minute bookable 1-1s with an Academic Skills Adviser for queries about your academic work or skills.
  • Book a maximum of one 1-1 per week, to allow you to develop work between sessions, and to be fair to other students.
  • See where to find us for information about the location about our sessions.

Academic Skills 1-1 Appointments at Collegiate Campus (or also online):

  • These are 30 minute bookable 1-1s with an Academic Skills Adviser for queries about your academic work or skills.
  • Book a maximum of one 1-1 per week, to allow you to develop work between sessions, and to be fair to other students.
  • See where to find us for information about the location about our sessions.

About these appointments

  • These are 30 minute bookable 1-1s with an Academic Skills Adviser for queries about your academic work or skills.
  • Book a maximum of one 1-1 per week. This means you can develop work between sessions, and is fair to other students.
  • The 1-1s can be attended online, or by phone, and some have the option to attend on campus.
  • Use the links above to see appointments at different locations.  You may also find more sessions in UniHub.  
  • If you have a quick question for an advisor, try our Wednesday afternoon virtual drop-ins instead.

1-1 appointments - Statistics

Talk to an advisor about choosing or using statistical techniques and software.

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1-1 appointments - Maths

The Maths Support team can provide support to students from any course – helping you to understand course material and gain confidence in your numerical skills.

To book an appointment, please email: mathshelp@shu.ac.uk.